Privacy Policy

Ward Gaming LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

1. Information We Collect

Information You Provide

We collect information you voluntarily provide, including:

• Contact Information: Name, email address, phone number, shipping and billing addresses
• Payment Information: Credit card details (processed securely by Stripe)
• Order Information: Products purchased, order history, preferences
• Communications: Messages you send through our contact forms

Automatically Collected Information

When you visit our website, we may automatically collect:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent, referring websites
• Cookies: See our Cookie Policy section below

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate about your orders and provide customer support
• Send order confirmations, shipping updates, and receipts
• Improve our website and products
• Detect and prevent fraud
• Comply with legal obligations

We will only send marketing emails if you explicitly opt-in, and you can unsubscribe at any time.

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Payment processors (Stripe), shipping carriers, and email services that help us operate our business
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Cookies and Tracking

We use cookies and similar technologies to:

• Essential Cookies: Enable core website functionality (shopping cart, checkout)
• Analytics Cookies: Understand how visitors use our site (with your consent)
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through our cookie settings or your browser settings. Note that disabling essential cookies may affect website functionality.

5. Data Security

We implement appropriate security measures to protect your information, including:

• SSL/TLS encryption for all data transmission
• PCI-compliant payment processing through Stripe
• Regular security assessments
• Limited employee access to personal data

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

Order information is typically retained for 7 years for tax and legal purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your personal information
• Object to or restrict processing
• Data portability
• Withdraw consent

To exercise these rights, contact us at privacy@wardgaming.com.

8. International Users

If you are visiting from the European Union, United Kingdom, or other regions with data protection laws:

• We process your data based on consent, contractual necessity, or legitimate interests
• Your data may be transferred to the United States where our servers are located
• We implement appropriate safeguards for international transfers

9. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.

10. California Privacy Rights

California residents have additional rights under the CCPA, including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

For privacy-related questions or requests, contact us at:

Ward Gaming LLC
Email: privacy@wardgaming.com